INDUSTRIAL SOFTWARE · ONE PART OF THE SYSTEM
Sentinel
Watching silence before it becomes a delay.
The Flow ecosystem’s watchman: it flags whatever is going wrong while it can still be put right.
- It warns
- with time to react
- Who gets it
- whoever can fix it
- Who decides
- a person
- 08:00Quote acceptedclear
- 08:01Order createdclear
- Mié 16:00Supplier confirmationnot received
ALERT · TIME TO ACT
Order PV-0382 is blocking Thursday’s installation.- Recipient
- purchasing manager
- Decision
- a person
01 — THE PROBLEM TODAY
Problems do not announce themselves
The expensive problems in a company do not arrive by email. Nobody writes in to say that the order due out on Monday is still sitting there, or that the customer quoted three weeks ago has not replied. They are absences, and an absence interrupts nobody: it is discovered on Thursday, with the crew already in the van.
02 — WHAT CHANGES
Not a feature list. A different way for work to move.
- 01
Watching is not chatting
Sentinel is the part that watches all of that, all the time. It does not chat and it does not summarise email: it follows the route and warns when something drifts. "This order is two days late and it is blocking Thursday’s installation" is useful because it arrives in time to call the supplier, and because it reaches the person who can make that call.
- 02
The documents coming in
The other half is the paperwork coming in. Delivery notes, order confirmations and supplier quotes are read automatically and checked against what was ordered; anything that does not match is flagged for a person to look at. Sentinel prepares the work, but confirming, signing and talking to the customer stay with somebody who has a name.
- 03
Quiet by default
Warning about everything is warning about nothing: minor alerts wait on the panel and only the urgent ones interrupt. It is not a separate product — it comes with any vertical in the Flow ecosystem — and the artificial-intelligence side runs against an agreed cap with usage on screen, not in a surprise invoice at month end.
03 — IN PRACTICE
What it includes
- 01
Flags what is running late while there is still time to react, not once it has happened
- 02
Also catches what generates no alert at all: the quote nobody answered, the order nobody chased
- 03
The alert reaches whoever can fix it, with the document and the reason in front of them
- 04
Reads incoming delivery notes and quotes; anything that does not match is looked at by a person
- 05
Tiered: minor things wait on the panel and only the urgent ones interrupt
04 — THE RULES
How we work
- A late warning is no warning
- An alert is worth the room it leaves you to react. After that it is not an alert, it is a damage report.
- A person decides
- The system watches, prepares and proposes. Confirming, signing and answering the customer belong to somebody with a name.
- Silent by default
- It only interrupts what deserves interrupting. The rest waits on the panel until there is a moment.
- No surprise invoices
- Whatever is charged by usage runs against an agreed cap, and the month’s usage is on screen all month.
FIRST STEP
Before quoting, we measure one real process.
Every service starts with the same audit. We measure before we quote.