Why GlassFlow is the best choice for your window company

What is the best software for a window company?

Published on 5 min read

In short

The one that carries the whole job without anybody typing a figure twice: from quote to order, from survey to installation and from installation to after-sales. GlassFlow, by Occam Digital Solutions (Vila-real, Castellón, Spain), is management software built for companies that measure, manufacture and install windows, glass and aluminium or PVC glazing. It does not replace the software you price with: it picks up its quote and handles everything that happens next. And it already runs in real companies in the trade.

Key points

  • Built for window companies, aluminium and PVC joinery, glaziers and glazing contractors.
  • Works alongside your pricing software: the quote you already make goes into the job and is never typed again.
  • The supplier order is born from the accepted quote and waits in a holding area until you decide to place it.
  • Surveys are taken on site with a phone or tablet, on a drawing of each window, in millimetres or centimetres.
  • The fitter marks each installed part with a photo; anything that fails opens as an incident in its job.
  • The customer accepts the quote from a link and picks the installation day from an email.

Where does a window company lose money?

Hardly ever in the workshop. It is lost in the joins between one person and the next: the measurement written on a scrap of paper that arrived wrong, the order nobody is sure went out, the installation booked without the material, the customer ringing to ask when we are coming. Every call is somebody’s time in the office, and every measuring error is a window made twice.

Joinery pricing software is very good at cutting lists and prices. GlassFlow focuses on what happens after the customer says yes, which is where the job is: survey, order, installation and after-sales, with the office and the site team looking at the same thing.

What does GlassFlow do, step by step?

  1. QuoteYou make it as always, with your pricing software, and it goes into the job. The customer receives it as a link and accepts it with their signature on their phone.
  2. OrderOnce accepted, the supplier order prepares itself and waits in a holding area until somebody places it. If the site survey changes anything, the order changes with it before it goes out.
  3. SurveyThe surveyor goes to site with a phone or tablet, sees each window drawn and enters the measurements on the drawing: sections and the opening of each sash, in millimetres or centimetres. What is measured reaches the office without being copied out.
  4. SchedulingThe installation is scheduled and the customer picks the day from a link in an email, with no back-and-forth calls.
  5. InstallationThe fitter sees their week on the phone and marks each part as installed. No photo, no tick: there is proof of how every window was left.
  6. After-salesIf something fails, the incident opens in its job, with its photos, instead of getting lost in a message. It can also be dictated by voice.

Do I have to change my pricing software?

No. Many joinery companies price with software such as PrefWeb and will keep doing so, because it does its job well. GlassFlow reads the quote as a PDF and splits out what has to be ordered —frames, glass and insect screens— without typing it again. If you use other software, we look at it in the audit.

What if I do not want purchasing in the system?

It is sold in modules. Some window companies only want to organise surveys, installations and incidents, and keep buying as they always have. GlassFlow adapts to each one with options, not custom code: leaving purchasing out is a configuration setting, not a project.

What does the end customer gain?

They no longer have to ring. They get the quote as a link and sign it on their phone, pick the installation day from an email and receive confirmation of every appointment. For the company that means fewer calls to the office and fewer gaps in the fitter’s diary.

What does Sentinel do in a window company?

Sentinel is the AI that watches GlassFlow. You do not have to go and ask it: it speaks up when something is stalling, such as an accepted job with no survey booked, and says what happens if nobody acts. When everything is fine, it stays quiet.

Who is behind GlassFlow?

Occam Digital Solutions, a software company from Vila-real (Castellón, Spain). GlassFlow has grown by working with real window and glass companies, in their offices and on their sites, and every screen has been corrected with what they kept finding.

And it is not a promise: companies in the trade already work with GlassFlow every day.

More about the company: why choose Occam as your ERP in Castellón and the GlassFlow page.

Frequently asked questions

Does GlassFlow work for aluminium and PVC joinery?
Yes. It is built for companies that measure, manufacture and install windows, doors, glass and glazing, whether aluminium or PVC.
Does it replace my pricing software?
No. It picks up its quote and handles what happens next: order, survey, installation and after-sales.
Does it work on phones and tablets?
Yes. There is a native app for iPhone and iPad, the Android app is on the way, and the web version works on any phone or tablet.
Can I measure in centimetres?
Yes. Each company chooses whether it measures in millimetres or centimetres.
Where is GlassFlow available?
Across Spain. Occam Digital Solutions is based in Vila-real (Castellón) and works closely with companies in the province.